Info and Terms

Tuulet StoryWinds offers guided walking tours, storytelling experiences, and creative workshops — mainly in Porvoo, Finland. Services are available in English and Finnish, with customisation possible upon request.

Bookings & Payment

You can book courses or private tours by email at info(a)tuulet.fi, through a registration form, or by following the instructions provided for each product.

Payment is made per product either in cash, via invoice to the Tuulet account, or through MobilePay by the due date.
All prices include VAT (25.5%).


Public Guided Tours

Our general scheduled walking tours mainly held during the peak tourist seasons are open to everyone — no advance booking is normally needed, and you´re welcome to drop in and join us! We recommend checking our website or social media for any last-minute changes.

Special tours with a limited group size require registration. We will send detailed instructions along with the booking confirmation.

If a public tour is cancelled and you’ve already paid in advance (for example, as part of a package or special arrangement), we’ll naturally refund your payment. Kindly be aware that refunds are limited to the product price and do not cover bank charges or other extra costs.


Confirmation and Cancellation Policy for Private Tours and Courses

We’ll confirm your booking via the email address you provided – so please make sure it’s correct and check your spam folder if needed.

Services must be paid in advance, and the booking will be finalized once we have received the payment. The reservation will be cancelled if the payment has not been made by the due date. The payment period depends on the time of booking and is between 1 and 7 days.

Cancellations made at least 7 days before the scheduled service are free of charge, and the payment will be refunded, excluding possible reservation, bank or transaction fees. Cancellation should be made in writing, and the details concerning the refund should be sent to us within two weeks, email: info(a)tuulet.fi.

These terms shall apply primarily unless otherwise agreed and formally accepted by Tuulet StoryWinds in writing.


Force Majeure

If a tour or course must be cancelled due to force majeure (such as official restrictions or unexpected events), or by the organiser, we will offer a new date or full refund of any payment already made.
Any compensation is limited to the payed price of the product or service.


Responsibility & Insurance

Participants are responsible for their own insurance coverage.
Tuulet is not liable for personal injuries or damages.
Children under the age of 18 must be accompanied by a responsible adult in order to take part in any tours or courses.


Bank Account Details (for EU/SEPA transfers)

Account holder: Tuulet StoryWinds / Tuula Lukic
IBAN: FI38 5544 0720 0781 89
BIC/SWIFT: OKOYFIHH
Please include the invoice reference or booking reference when making the transfer.

VAT: FI25195019
Tuulet StoryWinds Oy
Huvilakatu 8, 06100 Porvoo – FINLAND

Tel: +358 40 707 8197
Email: info(a)tuulet.fi
Instagram and Facebook: @tuulet.fi